Upgrade Navigator - FAQ

What does Upgrade Navigator do?
Easy: Upgrade Navigator allows you to find the cheapest option to upgrade a Star Citizen source ship you own to your desired target ship. Select the ship you want and the ship you have, and the upgrade navigator will instantly show you the cheapest upgrade path currently available to upgrade your existing source ship into your desired target ship.

Will the target ship have LTI?
If the source ship you upgrade has Lifetime Insurance (LTI), your target ship will also have LTI after the upgrade.

If I buy upgrades, how do I use them?
You'll need the required source ship and the upgrade in your hangar on the RSI website. (Note: ships acquired in the game cannot be upgraded!)
Find the upgrade (on the RSI website) and look for an ">" icon to unfold the details. You'll then see an 'Apply" button to use the upgrade and select the source ship to be upgraded. If you plan on multiple upgrade steps, apply one upgrade in order.

My upgrade is not available?
If no upgrade path is shown, then typically, the reason is that your source ship may be of higher value than your target ship. Star Citizen upgrades typically work from cheaper to higher-priced ships. Try using a different (cheaper) source ship, or consider buying your target ship immediately rather than upgrading.
If an upgrade path is shown but a listed product is unavailable, please wait 5 minutes and try again – Upgrade Navigator frequently receives data from involved websites. Still, in some cases, a product may be sold out when shown to you. Wait a moment, and updated data will be available to you.

Does Upgrade Navigator need access to my RSI Account?
NO!
UPGRADE NAVIGATOR WILL NEVER ACCESS YOUR RSI ACCOUNT!
No RSI data of yours is required, nor will we process any RSI data of yours nor any other confidential data of yours.
Upgrade Navigator is a free and easy tool to instantly find the cheapest upgrade path from the ship you have to the ship you want.

What stores are included?

Robertsspaceindustries.com is the official store of the Star Citizen game developer RSI / CIG. When upgrade Navigator suggests upgrades from the RSI website, it will link you to the product description (as there sadly is no better option). Please click "View Buying Options" and "Upgrade" to select the required upgrade in the RSI store.
Star-Hangar.com is a US-based company enabling safe & secure trading of your Star Citizen assets, with hundreds of thousands of sales completed. All purchases are guaranteed to receive the ordered product or your money back. However, please consider the possibility of a refund if you rely on a specific upgrade in your upgrade chain.

Does Upgrade Navigator receive a commission for ships sold?
Upgrade Navigator is a tool provided to the community free of charge. Upgrade Navigator does not receive financial benefits for purchases referred to by the Upgrade Navigator website.
With the number of ships and upgrades available in Star Citizen, we found it increasingly hard to find possible upgrade paths. Direct upgrades are often unavailable and more expensive, and it makes sense to upgrade your ships from your source to target in multiple steps, which is a tedious procedure.
Upgrade Navigator makes this as easy as two mouse clicks – and thanks to Star Hangar, LLC sponsoring our tool - we are now happy to share this capability with our fellow Star Citizen community.

What are Service Fees?
Some stores are adding a once-per-order service fee.
We display the total service fees applicable to all stores from which your listed upgrades are sold. Typically, this fee is once per order, so ordering all the upgrades you need from that store in one go is best.
Please note that Upgrade Navigator searches for the cheapest upgrade chain.
There may be exceptional cases where ordering a slightly more expensive upgrade while avoiding one specific store's service fee is cheaper. To check for that, disable the respective store and compare. Note, however, that service fees tend to be low and should typically not affect your outcome by much.

Store Selector
Upgrade Navigator will, by default, search for the cheapest upgrades in all its connected stores.
If you dislike buying in a specific store, click on its name to exclude it from your search. Note that you must select at least one store, and you cannot disable the last remaining store choice.

Are there Future Features planned?

YES!
Upgrade Navigator is designed as an open community service.
We have the following features planned for the near future:

Additional Marketplaces and Products
Thanks to Star Hangar, LLC sponsoring our initial version, their website was the first we integrated. Nonetheless, this is an open community tool. With RSI now integrated, we shall enhance this functionality to provide more choices in in-store selection and integrate additional stores.
Complete Ship Comparison
Upgrade paths are great - but sometimes buying the target ship is cheaper than upgrading the ship you have. After all, aren't two ships better than one? We don't want to miss out on such bargains, so we plan to include them in our price comparisons.
RSI saving comparison
Is the upgrade a bargain, or do you pay a premium for a rare upgrade? We'll compare your upgrade path to regular RSI pricing and show you how much of a bargain you get.

We've decided to upgrade Navigator now because it will help you save money despite its limited scope. However, the goal is to add the above features as soon as possible to ensure you'll always find the best bargain for your desired ship. We'll be working hard to add these features ASAP!

Disclaimer
Upgrade Navigator is not responsible for prices and is not liable if any prices change or listed products become unavailable. We synchronize data with leading Star Citizen spaceship stores regularly, though, and you can expect prices to be updated after a while if selected products have become unavailable in the target store.

What's definitely not planned:
Upgrade Navigator will NOT read your RSI data. You should never trust a third-party tool or website to access your RSI account for security reasons. Thus, Upgrade Navigator will never ask for RSI access since we believe you're perfectly capable of knowing what ships you own and want to upgrade – be smart and trade safe!